Terms and Conditions

We are Dukes Education Ltd (Trading as Oxbridge Applications), a company registered in England under number 3757054. Our registered office is at 58 Buckingham Gate, London, SW1E 6AJ. Dukes Education Ltd is registered with the ICO as entry Z6117995. Please read these terms carefully before using this website. 

These terms apply to all use of this website and by using this website you agree that you have read and accepted these terms. 

We reserve the right to amend these Terms & Conditions at any time. Updated versions will be posted on our website. Continued use of our website or services following any changes shall constitute your acceptance of such changes. 

You may as part of your use, copy electronically, and print portions of the website, but you should not use such access or content to generate income of any kind. Any other use of materials on this website (including without limitation reproduction for a purpose other than that noted above and any modification, distribution, or republication) without our prior written, permission is prohibited.  

No content from this website may be copied, harvested, scraped, reproduced, republished, uploaded, posted, transmitted, or distributed in any way for commercial purposes, including use in the training of artificial intelligence models, without the express prior written consent of Dukes Education Ltd. We reserve the right to pursue all available legal remedies for breach.  

You may not use any data, research or information made available on or by this website in connection with any business or commercial undertaking (whether or not for profit). The intellectual property in all design, text, graphics and other material and the selection or arrangement of such material in this website is owned by us and/or our respective licensors. 

We do not make any representations, warranties, or terms of any kind in respect of this website or its contents (including, without limitation, any views or comment made) other than those required by law. All information and/or data included in and/or on this website is made available for guidance only. Your use of such information and/or data is therefore entirely at your own risk. We expressly exclude, to the fullest extent permitted by law, all liability of Dukes Education Ltd, its directors, employees or other representatives, howsoever arising, for any loss suffered as a result of your use of this website. To the fullest extent permitted by law, Dukes Education Ltd shall not be liable for any indirect, incidental, consequential, special, exemplary or punitive damages, including without limitation, loss of profits, goodwill, data, or other intangible losses arising out of or in connection with your use of this website or our services, whether in contract, tort (including negligence), strict liability or otherwise. 

This website may include links to websites and/or services owned and/or operated by participating companies and/or third parties. These are provided for your convenience, and we are not responsible for and do not give any warranties or make any representations regarding any such websites and/or services and are not responsible for or liable in relation to the content or your use of such websites (other than to the extent required by law). Due to the nature of the Internet, we do not always promise full and error free operation of this website. 

Our Rules

These Rules (including our Privacy Policy) govern the use of www.oxbridgeapplications.com and set out the terms of the contract between Dukes Education Ltd (“us/we”) and each User. 

A User can apply to register with Oxbridge Applications by filling out the registration form and submitting it online. Each User can then use Oxbridge Applications to find useful information about applying to Oxford and Cambridge Universities. 

If you apply to register with Oxbridge Applications, you accept these rules. Our Privacy Policy (which is part of these Rules) sets out the information that we will collect about you and how your information will be used and who it may be shared with. We will comply with our Privacy Policy – every user of this site should read it carefully. 

If a User thinks an unauthorised person has become aware of any User password, they should contact Dukes Education immediately. We cannot be responsible for any unauthorised activity on www.oxbridgeapplications.com.  

We reserve the right to refuse service, bookings, or access to any user or client, at our sole discretion and without obligation to provide a reason, where we believe our staff, intellectual property, business reputation or other clients may be adversely affected.  

We may remove any Registered User from the www.oxbridgeapplications.com at any time and for any reason. We may also, on notifying the Registered User, immediately suspend or terminate the rights of any Registered User, if they breach these Rules, if we reasonably believe that they have acted in a manner not permitted by these Rules, if there is any theft from or misconduct in connection with us, if they supply false or misleading information to us, or if they are abusive or offensive to any member of our staff or other Registered User. 

A Registered User can close his/her/their Oxbridge Applications Usership at any time by notifying us. 

If a Registered User’s membership is closed his/her/their rights to access any aspect of Oxbridge Applications services are lost.  

We may suspend or terminate Dukes Education Ltd but will give as much notice as we reasonably can before we do so. If this happens all Registered Userships will be suspended or terminated. 

Website Safety and Content

Users must not: 

• Send or post unauthorised commercial communications (such as spam). 

• Upload viruses or other malicious code. 

• Post content that is hateful, threatening, pornographic, or that contains nudity or gratuitous violence. 

• Offer promotions (e.g., contests or giveaways) without prior written consent. 

• Use the site for unlawful, misleading, or malicious purposes. 

• Do anything that could impair website functionality. 

• Facilitate or encourage violations of these Rules. 

Our only responsibilities with respect to Dukes Education are set out in these Rules which are subject to English law. 

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions. 

You will not use www.oxbridgeapplications.com to do anything unlawful, misleading, malicious, or discriminatory. You will not do anything that could disable, overburden, or impair the proper working of www.oxbridgeapplications.com, such as a denial-of-service attack. You will not facilitate or encourage any violations of these Rules. 

Our only responsibilities with respect to Dukes Education are set out in these Rules which are subject to English law. 

These Rules shall not exclude or limit our liability for death or personal injury caused by our negligence. 

These Rules prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. You can contact us by logging onto our website or by calling the Dukes Education offices or writing to us at Dukes Education’s registered office address. We may record calls to check the quality of our services or for training, audit, or security purposes. 

Oxbridge Applications Privacy Policy

Please click here to view our full Privacy Policy.

Rules and Conduct

Students receiving services from Oxbridge Applications agree to comply with our health and safety rules and our course rules (as listed below). The breach of any rule stated below may result in dismissal and cessation of any services without refund of fee. 

Course Rules for Students 

Students receiving services from Oxbridge Applications must adhere to the following rules. Breach of any rule may result in immediate dismissal and cessation of services without refund. 

1. Behaviour and Conduct: Any student who breaks the law or displays aggressive, abusive, threatening, discriminatory or racist behaviour will be dismissed immediately and withdrawn from a course, event, or programme with no refund. 
2. Damage and Theft: Students are responsible for any damage caused to property, equipment, or rooms. Wilful or suspected theft or damage, including that of venue property or another student’s belongings, may lead to dismissal. 
3. Substances
   1. Alcohol consumption or possession is strictly prohibited and will result in dismissal. 
   2. Use or possession of illegal drugs or psychoactive substances (formerly ‘legal highs’) will lead to instant dismissal. 
   3. Smoking, vaping or use of e-cigarettes is not permitted by students under 18. 
4. Attendance and Participation: Students must attend all scheduled classes and activities punctually, unless permission is granted in advance by Oxbridge Applications staff. 
5. Leaving Early: Written consent from a parent or guardian is required if a student wishes to leave a course or event early.
6. Technology and Devices
   1. Mobile phones must be switched off during all classes and structured activities unless instructed otherwise. 
   2. Students may not attempt to discover or contact the personal email or social media accounts of staff or tutors. 
7. Online Course Conduct: For virtual sessions, students should avoid using intimate or private spaces (e.g., bedrooms), and should use a blurred or neutral background wherever possible.

Behavioural Expectations for Parents and Guardians 

Oxbridge Applications values a respectful and professional environment for students, staff, and families. As such, we ask that parents and guardians: 

1. Conduct Themselves Respectfully: Parents must treat all staff, tutors, and fellow families with courtesy and respect. Aggressive, intimidating, or inappropriate behaviour will not be tolerated and may result in withdrawal of services. 
2. Respect Boundaries: Parents and guardians must not attempt to contact staff or tutors via personal channels such as private email addresses or social media accounts. All communication must go through official channels. 
3. Support Student Compliance: Parents are expected to ensure that students understand and comply with the course rules. 

Intervention

If a parent’s behaviour is deemed unacceptable, Oxbridge Applications reserves the right to restrict their involvement, refuse future bookings, or withdraw a student from a course or programme. Any damage to property, equipment and rooms at a course venue or our offices will be charged to the student. Gratuitous or wilful damage, theft or suspected theft of property. 

Oxbridge Preparation Weekend

Students attending the Oxbridge Preparation Weekend are additionally bound by the rules and policies of that course (as detailed in the confirmation email or available on request). 

As the Oxbridge Preparation Weekend is a residential course, all bookings are subject to a parental consent form before being finalised. Every effort will be made to accommodate additional needs, including medical needs, but we may refuse bookings on the basis that a student’s needs cannot be reasonably accommodated.  

Our Refund & Cancellation Policy

By purchasing any product or service from Dukes Education Ltd (“the client”), whether via our website (www.oxbridgeapplications.com), email, telephone, or in person, you agree to the following refund and cancellation terms. 

The Premier Service

Cancellations and refunds are governed by the specific terms outlined in the Premier Service contract, signed upon enrolment. 

Schools Programme

Cancellations are subject to the Schools Programme contract. 

• Cancellation must be made in writing at least 14 working days before the event. 

• If cancelled between 14 working days and 72 hours, 50% of the minimum agreed fee is payable. 

• If cancelled within 72 hours, the full minimum agreed fee is payable. 

Private Consultations

• Minimum 48 hours’ written notice is required. 

• If cancelled within 48 hours, the full consultation fee is payable. 

Oxbridge / Interview Preparation Weekend

• Cancellations require at least 14 days’ written notice. 

• If cancelled within 14 days, the full course fee is payable. 

Interview Preparation Days

• Minimum 72 hours’ written notice is required. 

• If cancelled within 72 hours, the full package fee is payable. 

• Once a place has been refunded, re-purchasing with a discount code is not permitted. 

Admissions Test Courses

• Minimum 72 hours’ written notice is required. 

• If cancelled within 72 hours, the full course fee is payable. 

Subject Taster Day

• Minimum 72 hours’ written notice is required. 

• If cancelled within 72 hours, the full course fee is payable. 

Private Tuition Session / Mock Interview Session

• Minimum 72 hours’ written notice is required before the first agreed session. 

• Notice must be sent in writing to both Oxbridge Applications and the assigned tutor/interviewer (if applicable). 

• If cancelled within 72 hours, the full package fee is payable. 

Mock Tests

• Once a PDF copy or online access to a Mock Test is provided, it is non-refundable. 

Course & College Reports

• Once delivered as a PDF, these reports are non-refundable. 

Refund Processing

All approved refunds will be processed within 7 days of receipt. 

Disclaimer

Oxbridge Applications is purely an advisory service. We do not guarantee admission to any university. Oxbridge Applications is not liable for unsuccessful applications or for actions taken by applicants based on our advice. Although Oxbridge Applications strives to ensure the accuracy of our information, we cannot guarantee it and as such we accept no liability whatsoever if the information provided proves to be incorrect or if an applicant acts differently to how he or she would have acted without the services of Oxbridge Applications. Your statutory rights are not affected. 

Oxbridge Applications is purely an advisory service. The information and preparation we offer should be taken in that context. We cannot guarantee an applicant a place at any university. As such, Dukes Education Ltd. is not liable for any applicant’s unsuccessful application. Although we strive to ensure the accuracy of our information, we cannot guarantee it and Oxbridge Applications accepts no liability whatsoever if the information it provides proves to be incorrect or if an applicant acts differently to how he or she would have acted without the services of Oxbridge Applications. Your statutory rights are unaffected. 

Contact and Jurisdiction

You can contact us via our website, phone, or in writing at our registered office. We may record calls for training or quality purposes. 

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.